Frequently Asked Questions (FAQs)

Q: How can you register yourself for the course with SWSTC?
A: To facilitate easy and smooth communication we provide four options for reaching us:
• Via Phone: You can get complete information regarding our courses from our representatives through telephonic conversation. The contact numbers of the office are clearly stated on the web page.
• Via E-Mail: You can even avail the option of downloading the form from our website and submitting it online. The email address for our office is easily accessible from the contact info web page.
• Via Post: You can fill in the application form online and send the payment to the respective centres via post as per your convenience. The mail address for our office is easily accessible from the contact info web page.
• Via Social Media: We are available on Facebook, Twitter, LinkedIn, Youtube & Google page.



Q: Where are we Located?
A: We are located in Bur Dubai, opposite to BurJuman Centre, Office 206, Khalid Al Attar Building, near Bur Juman metro station Entrance 1 (same building of Day 2 Day and Max department store).



Q: What is the best conveyance means to reach SWSTC?
A: Best option to reach us will be metro Green line or Red line.



Q: How can one avail parking at our office facility?
A: Ample public parking facility available around our building.



Q: What is our course timing?
A: All our one day courses stretch from 08:30 in the morning to approximately 04:30 pm in the evening. Most courses follow this time pattern. There might be variations in timing for selective courses. Working executives can also take advantage of the classes scheduled in the evening and weekends to enhance their knowledge and competencies.



Q: What do you mean by the Construction (Design and Management) Regulations 2015?
A: The Construction (Design and Management) Regulations 2015 (CDM 2015) came into force in Great Britain on 6 April 2015. They set out what people involved in construction work need to do to protect themselves from harm and anyone the work affects. Whatever your role in construction, CDM aims to improve health and safety in the industry by helping you to:
• sensibly plan the work so the risks involved are managed from start to finish
• have the right people for the right job at the right time
• cooperate and coordinate your work with others
• have the right information about the risks and how they are being managed
• communicate this information effectively to those who need to know
• consult and engage with workers about the risks and how they are being managed



Q: Difference between a "NEBOSH Certificate" and "IOSH Certificate"
A: NEBOSH courses is mainly focus on engineer people to become expert in the health and safety, providing foundation course in the morality and training in health and safety management. Training will be wide range of on-site work place hazards. This course is for who wants to build a career in "health & safety" industry. IOSH Certificates is for generally people who taking care of managerial and supervisory positions in their organization. It's created for awareness with responsible for the safety and leads to improve the health and safety standards at work place.



Q: Which are the best course providers for NEBOSH & IOSH qualifications?
A: NEBOSH & IOSH accredit a number of course providers offering a course of study leading to each of our qualifications. All course providers meet minimum requirements in order to achieve and maintain accreditation with them. Course Providers differ in their teaching formats, the amount of support they provide, venue type and location and hence cost. We recommend that you contact providers to discuss their services so you can make a choice of which suits you best.



Q: Which professional membership organisations recognise NEBOSH?
A:• IOSH the Institution of Occupational Safety and Health
•APS the Association for Project Safety
•CIWEM the Chartered Institution of Water and Environmental Management
•IFPO the Institute of Fire Prevention Officers
•IIRSM the International Institute of Risk and Safety Management



Q: My NEBOSH certificate has been damaged, can I get a replacement?
A: The original certificate(s) must be returned to NEBOSH with the correct payment before the request will be processed. If the damaged certificate is disposed of before it can be returned to NEBOSH it will be considered destroyed. The regulatory authorities require that where the original certificate has been lost, stolen or not received the replacement is marked ‘reissue' and printed with the reissue date. All candidates requesting a replacement certificate should read the Policy regarding candidate certificates including corrections and reissues.



Q: Who are IOSH?
A: The Institution of Occupational Safety and Health (IOSH) is a leading international chartered professional membership body for health and safety professionals, with over 30,000 members worldwide. The Institution was founded in 1945 and is an independent, not-for-profit organisation that sets professional standards, supports and develops members and provides authoritative advice and guidance on health and safety issues.



Q: What can be done to help prevent manual handling injuries?
A: The main thing is a risk assessment, though there are other considerations: Firstly, does the load need to be moved at all? If so, can it be moved mechanically? For example by using a handling aid, such as a pallet truck, an electric or hand-powered hoist, or a conveyor? Are you making the best use of lifting and handling aids? . If manual lifting is the only option then there are a number of things that can be done to reduce the risk, including;
• making the load smaller or lighter and easier to lift,
• breaking up large consignments into more manageable loads,
• modifying the workstation to reduce carrying distances, twisting movements, or the lifting of things from floor level or from above shoulder height,
• improving the environment - e g better lighting, flooring or air temperature can sometimes make manual handling easier and safer,
• Ensuring the person doing the lifting has been trained to lift as safely as possible.



Q: How do I prevent my staff and residents developing Legionnaires' disease?
A: Legionella bacteria can grow where water temperatures are between 20 and 45°C. If you run a care home or healthcare premises, it is likely that you will have residents or patients that are at higher risk of contracting the disease. The potential risk from Legionella bacteria is likely to come from hot and cold water systems or evaporative cooling towers. To reduce the risk of contracting the disease you will need to carry out a risk assessment identifying who is at risk, the risk from your systems and any necessary controls. To control the risk you will need to ensure that hot and cold water storage tanks, distribution pipe work and outlets remain clean. Where temperature is used to control the risk, hot water should be stored above 60°C, hot water distribution should be above 50°C and cold water storage and distribution should be below 20°C. Infrequently used outlets should be flushed out regularly and showerheads de-scaled and cleaned.



Q: How do I go about setting up an occupational health system?
A: Do a risk assessment and put in place the controls needed to remove or reduce the risks to health. If, after doing this, there are still any dangers to workers' health, you may need to carry out health surveillance to ensure you comply with the law and protect your workers. You should contact a competent occupational provider and discuss the types of services you think you will need. It may be helpful to find a provider based on recommendation; either through your trade association, insurer or other industry contacts. An Occupational health provider should be able to advise you.

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